Not Receiving Notifications from Pocket Secure 2.0 - iPhone

If you aren't receiving notifications from Pocket Secure 2.0, try the following troubleshooting tips. 

Check the in-app notification settings. 

Check that notifications are enabled within Pocket Secure 2.0 by going to your in-app settings.
You can do this by: 

Tapping "Your Account" by clicking the person icon  in the top left corner of the dashboard

Then tap "Notification Settings" and check that all settings are enabled.

Check Device Settings

Check your devices notification settings by:

Going to Settings > scrolling down until you find Pocket Secure 2.0 > Notification and check all settings are enabled as below

If after following these steps and you still aren't receiving notifications, Please lodge a ticket here and a technician will reach out shortly to assist

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