How to Recover Paradox Site ID or Swan Email

How to Recover Paradox Site ID or Swan Email

Losing access to your Paradox site ID or Swan email can be a frustrating experience. However, if you find yourself in this situation, it's important to know that there are certain steps you can take to recover your account.
In this article, we'll explain what to do if you need to recover your Paradox site ID or Swan email and provide you with some helpful tips on how to prevent this from happening again in the future.

Recovering Your Paradox Site ID or Swan Email

If your alarm was purchased from Panorama Security

We can assist in recovering your Paradox site ID or Swan email. Simply lodge a ticket with our support team, and we will be happy to help you regain access to your account.

If your alarm was purchased from another provider

Unfortunately, we are unable to recover it for you. To regain access, we recommend that you reach out to the original installer or Paradox directly via their website or email: insitegoldsupport@paradox.com.
They will be able to assist you further with recovering your account information.

Preventing Future Loss of Access:

To avoid losing access to your Paradox site ID or Swan email in the future, we recommend that you take the following precautions:
  1. Keep a record of your account information: It's important to keep a record of your account information in a safe and secure place. This includes your Paradox site ID, Swan email, and any other login credentials associated with your account.
  2. Update your contact information: Ensure that your contact information is up-to-date and accurate. This includes your email address, and phone number.
In summary, losing access to your Paradox site ID or Swan email can be frustrating, but there are steps you can take to recover your account. If your alarm was purchased from Panorama Security, you can simply lodge a ticket with our support team. If your alarm was purchased from another provider, reach out to Paradox directly via their website or email: insitegoldsupport@paradox.com. Remember to keep a record of your account information, and update your contact information to prevent this from happening again in the future.

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