How to Change and Add User Codes on Hills/DAS/NX Reliance Alarm Systems

How to Change and Add User Codes on Hills/DAS/NX Reliance Alarm Systems

In order to maintain the security of your system or for your own convenience, you may need to change or add user codes. This article will guide you through the process step by step.

What are User Codes?

User codes are 4-digit codes used to arm and disarm the system. Each code must be unique and different from each other. To change or add user codes, you need to have a master code. The default master code is user code 01 with a code of 1234. Any user code can be assigned as a master code.

How to Change or Add User Codes

  1. Press the [ * ] key and then the [ 5 ] key.
  2. Enter an existing master code (e.g. 1234).
  3. Enter the user number that you want to add or change (e.g. user number 01).
  4. Enter the new 4-digit user code (e.g. 4321).
  5. Repeat steps 3 and 4 for additional user codes.
  6. Press the [ # ] key when completed.
Example Sequence: [*] → [5] → [1234] → [01] → [4321]→ [#]

How to Delete a User Code

  1. Press the [ * ] key and then the [ 5 ] key.
  2. Enter an existing master code (e.g. 1234).
  3. Enter the user number that you want to delete (e.g. user number 03).
  4. Press the [ Chime ] key 4 times to delete the user code.
  5. Repeat steps 3 and 4 for additional user codes.
  6. Press the [ # ] key when completed.
Example Sequence:  [*] → [5] → [1234] → [03] → [Chime] [Chime] [Chime] [Chime] → #

User Code Authorisation

Any user code can be assigned the master code status to allow that user to change or add other codes and provide access to other system functions.
  1. Press the [ * ] key and then the [ 6 ] key.
  2. Enter an existing master code (e.g. 1234).
  3. Enter the user number that you want to change to a master code (e.g. user number 02).
  4. Press the [ 4 ] key. LED 4 will light up to indicate the user is now a master code. If LED 4 is not lit, then it is a normal user code.
  5. Repeat steps 3 and 4 for additional user codes.
  6. Press the [ * ] key.
  7. Press the [ # ] key twice when completed.
Example Sequence: [*] → [6] → [1234] → [02] → [4] → [*] → [#] [#]


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