If a system fault should occur, the FAULT or MAINS indicator will flash and the keypad will beep once every minute.
If the AC mains supply has failed, the MAINS indicator will flash until the AC mains supply has restored.
Fault Indicator Table
Zone Indicator
|
Fault Description
|
1
|
Battery Fail
|
2
|
Date & Time
|
3
|
Sensor Watch
|
4
|
Horn Speaker Fail
|
5
|
Telephone Line Fail
|
6
|
E2 Fail
|
7
|
Zone 16 In Alarm (
Partitioned Systems Only)
|
8
|
Communications Fail
|
Fault Descriptions
Solutions displayed like this mean a technician is required to fix the problem
Solutions displayed like this mean you should be able to fix the problem yourself. However, If that doesn't work or you aren't comfortable,
Lodge a ticket here and one of our technicians can fix it for you
Low Battery
A low battery fault will register when the system detects a low capacity back-up battery. The system automatically performs a battery test every 4 hours and also every time you arm the system.
A fault of this type requires a battery replacement to be cleared.
Lodge a ticket here and our support team will organise a technician to replace the battery.
Date and Time
The date and time fault will register every time the system has been powered down. This type of fault will not cause the FAULT indicator to display on the keypad unless the alarm has been programmed with an automatic arming time.
Sensor Watch
A sensor watch fault will register because one or more detection devices has failed to detect any movement during the disarmed state for the time period programmed. The fault will clear once the zone in question has detected movement and reset. Whilst you are in fault analysis mode, press and hold button 5 until two beeps are heard will display which zone reported the sensor watch fault.
Activate all your motion detectors while the alarm is
Disarmed to clear this fault. If that doesn't work
Lodge a ticket here
and one of our technicians investigate the issue further.
Horn Speaker Fail
This fault will register when the system detects that the horn speaker has been disconnected.
Telephone Line Fail
A telephone line fault will register when the system detects that the telephone line has been disconnected from the control panel.
E2 Fault
An E2 fault will register when the system detects an internal checksum error.
Zone 16 In Alarm - Partitioned Systems Only
This fault will register when Zone 16 has registered an alarm condition. The AUX indicator will display if a 'Master Partitioned' keypad is used if the system has been partitioned.
Communication Fail
A communication fail will register when the control panel failed to communicate with the receiving party (eg. monitoring company). The communication fault will clear once the control panel has successfully reported to the receiving party.